This Anti-Money Laundering and Know Your Customer Policy ("Policy") sets out the obligations of TechOptions Group B.V. ("the Operator"), the company that operates Vave Casino at vave-bet.nl, to detect, prevent and report financial crime. The Policy applies to all registered players and all transactions processed through vave-bet.nl. By creating an account and using our services, you agree to comply with the requirements described below.
Vave Casino is operated by TechOptions Group B.V. under a licence issued by the Curacao Gaming Authority. The Operator is committed to meeting the anti-money laundering, counter-terrorist financing and sanctions-screening obligations that apply to licensed gaming businesses. This Policy is designed to reflect those obligations and is reviewed regularly to keep pace with regulatory developments.
Money laundering is the process by which criminally obtained funds are made to appear legitimate. Terrorist financing involves the provision of funds — whether from legitimate or illicit sources — to support terrorist activity. Both are serious criminal offences, and Vave maintains zero tolerance for either.
This Policy applies to:
Know Your Customer ("KYC") is the process by which Vave verifies the identity of its players and satisfies itself that the funds they use are from a legitimate source. KYC is not an obstacle to play; it is a legal safeguard that protects both the player and the integrity of the platform.
Vave operates a risk-based approach to KYC. This means that the nature, timing and depth of verification checks are proportionate to the risk profile of each account and each transaction. All players may be required to complete identity verification at any stage of their relationship with vave-bet.nl.
Standard Customer Due Diligence is applied to all accounts. It consists of the following steps:
Verification may be requested at any of the following points:
Enhanced Due Diligence is applied where a player presents a higher level of risk. Circumstances that may trigger EDD include, but are not limited to:
Under EDD, the Operator may request additional documentation including, but not limited to, proof of source of funds (for example, payslips, tax returns, business accounts or investment statements), proof of source of wealth, and enhanced identity documentation. The Operator reserves the right to limit or suspend account activity whilst EDD is under review.
KYC is not a one-time process. The Operator monitors accounts and transactions on a continuous basis throughout the customer relationship. If your circumstances change, or if monitoring identifies new risk indicators, you may be asked to resubmit documentation or provide additional information even if you have previously completed verification.
The following documents are generally accepted for verification purposes. All documents must be valid (not expired), clearly legible, and submitted as high-resolution images or scans.
| Verification Type | Acceptable Documents |
|---|---|
| Proof of Identity | Valid passport; national identity card; government-issued driving licence with photograph |
| Proof of Address | Utility bill (gas, electricity, water, internet); bank statement; official government correspondence — all dated within the past three months and showing full name and residential address |
| Source of Funds | Recent payslips; employer letter confirming salary; bank statements showing regular income; tax return or assessment; evidence of business income or investment proceeds |
| Payment Method Ownership | Screenshot or export from your cryptocurrency wallet confirming the address belongs to you; additional documentation as may be requested |
The Operator may request certified copies, notarised translations (where documents are not in a language that can be reviewed by our compliance team), or additional documentation at its discretion. Documents supplied must be genuine; submission of false, altered or fraudulent documents constitutes a serious breach of our Terms and Conditions and may be reported to the relevant authorities.
Vave Casino accepts nine cryptocurrencies: Bitcoin (BTC), Ethereum (ETH), USDT via TRC20, ERC20 and Solana networks, Litecoin (LTC), Dogecoin (DOGE), TRON (TRX), XRP and Bitcoin Cash (BCH). The minimum deposit is 20 USDT equivalent (or the cryptocurrency-specific minimum set out on the Payments page). There is no ceiling on deposit amounts.
Because the platform operates primarily in cryptocurrency, the following AML controls apply specifically to crypto transactions:
The following activities are strictly prohibited at vave-bet.nl and will result in account suspension, forfeiture of funds and, where required by law, a report to the competent authorities:
The Operator maintains an automated transaction monitoring system that analyses account activity in real time. The system generates alerts based on a range of risk indicators, including but not limited to:
Where an alert is generated, the relevant account may be reviewed by the compliance team. Additional information or documentation may be requested from the player, and account activity may be restricted pending resolution.
Vave screens all players and transactions against applicable international sanctions lists, including those issued by the United Nations, the European Union, the Office of Foreign Assets Control (OFAC) and other relevant bodies. Accounts belonging to sanctioned individuals or entities will be blocked immediately, and any funds associated with such accounts will be handled in accordance with applicable legal requirements. We do not accept players from jurisdictions subject to comprehensive sanctions.
Where the Operator's compliance team forms a reasonable suspicion that a transaction or pattern of behaviour is connected to money laundering, terrorist financing or other financial crime, we are required to file a Suspicious Activity Report (SAR) or equivalent disclosure with the appropriate financial intelligence unit or regulatory body. This obligation exists independently of any action taken against the relevant account.
Vave staff are prohibited from "tipping off" a player that a report has been made or is under consideration. If your account is suspended or restricted and you are not given a detailed reason, this may be because the Operator is legally prevented from disclosing the reason at that time.
The Operator retains records relating to customer identity, verification documents and transaction history for a minimum of five years from the date on which the business relationship ends, or for such longer period as may be required by applicable law or regulatory guidance. Records are stored securely and accessed only by authorised personnel.
Problem gambling behaviour can sometimes overlap with financial risk indicators — for example, where a player deposits amounts significantly beyond their apparent means. Vave's AML monitoring and responsible gambling tools work in parallel. If monitoring suggests a player may be at risk, the responsible gambling team may intervene independently of any AML investigation. Players can access responsible gambling tools — including deposit limits, session limits and self-exclusion — at any time via their account settings or by contacting our 24/7 support team via live chat or email.
The Operator's welcome package, reload bonuses, VIP rewards and other promotions are subject to anti-fraud monitoring as part of the overall AML framework. Bonus abuse — including multi-accounting, the use of stolen funds to unlock promotions, or coordinated play designed to extract bonus value — constitutes a prohibited activity. Any bonus funds or winnings derived from fraudulent or suspicious activity are liable to be voided. The minimum deposit to qualify for promotional offers is 20 USDT equivalent.
By using vave-bet.nl, you confirm and warrant that:
Failure to comply with these responsibilities may result in account suspension, cancellation of pending withdrawals and forfeiture of balances, in addition to any other remedies available to the Operator under its Terms and Conditions and applicable law.
The Operator has designated a Money Laundering Reporting Officer (MLRO) responsible for overseeing this Policy, reviewing internal suspicious activity reports, making external disclosures where required, and ensuring that staff receive appropriate AML training. All staff who interact with player accounts or financial transactions receive training on AML obligations, red-flag recognition and internal reporting procedures. This training is updated regularly.
This Policy is reviewed at least annually, or more frequently where there is a material change in the regulatory environment, the Operator's risk profile, or the services offered at vave-bet.nl. The most current version of this Policy is always available on the website. Continued use of the platform following any update constitutes acceptance of the revised Policy.
If you have any questions about this Policy or about the KYC verification process, please contact the Vave support team. We are available 24 hours a day, seven days a week via live chat on vave-bet.nl or by email through the address listed in the Help section of the website. For compliance-specific correspondence, please mark your message clearly for the attention of the Compliance Department.
