This Payment Policy explains how deposits, withdrawals, currency conversions, fees, verification, and related financial matters are handled at Vave Casino, operated at vave-bet.nl by TechOptions Group B.V. under a Curacao Gaming Authority licence. Please read it carefully before making any transaction; by using the payment services at vave-bet.nl you confirm that you accept the terms set out below.

1. Operator Details

Vave Casino is operated by TechOptions Group B.V., licensed by the Curacao Gaming Authority. All financial transactions processed through vave-bet.nl are conducted under that licence and are subject to the applicable regulatory requirements, including anti-money laundering (AML) obligations and Know Your Customer (KYC) procedures.

2. Accepted Currencies and Payment Methods

Vave operates on a crypto-first model. Nine cryptocurrencies are accepted natively for both deposits and withdrawals. Players who prefer to fund their account using a debit or credit card may do so via third-party fiat-to-crypto conversion services. Vave itself does not process fiat payments directly.

2.1 Supported Cryptocurrencies

2.2 Fiat-to-Crypto Conversion Services

Players wishing to deposit using traditional payment methods may use one of the following third-party conversion providers available on vave-bet.nl:

• Changelly
• Onramper
• MoonPay

Visa and Mastercard cards are accepted through these services. Transactions are processed by the respective third-party provider, not by Vave. Any fees, currency conversion costs, or card-processing charges applied at this stage are levied by the provider or your card issuer and are beyond Vave's control. You should consult your bank or card provider for details of any such charges before proceeding.

3. Deposits

3.1 Minimum Deposit

The global minimum deposit at vave-bet.nl is 20 USDT or its equivalent in the supported cryptocurrency of your choice. Individual cryptocurrency minimums, which reflect current network conditions, are listed in the table in Section 2.1 above.

3.2 Maximum Deposit

Vave does not impose a ceiling on the amount you may deposit. There is no maximum deposit limit.

3.3 Deposit Processing

Deposits are credited to your Vave account once the required number of network confirmations has been received. The number of confirmations needed varies by cryptocurrency and is set out in Section 2.1. Under normal network conditions most deposits are reflected in your account balance within minutes of the required confirmations being obtained. Vave is not responsible for delays caused by blockchain network congestion or other circumstances outside our control.

3.4 Deposit Fees

Vave does not charge any fees for deposits made directly in cryptocurrency. Standard blockchain network fees (gas fees, miner fees, or similar) are inherent to cryptocurrency transactions and are not charged by Vave; these costs may be deducted by the network automatically and should be factored in when calculating the amount you send. For fiat-to-crypto conversions made via third-party providers, fees are set and retained by the provider.

3.5 Deposit Address Accuracy

It is your sole responsibility to ensure that you send cryptocurrency to the correct deposit address generated within your Vave account and that you use the correct network for the token in question (for example, USDT TRC20 must be sent over the Tron network). Funds sent to an incorrect address or over an incompatible network may be permanently lost. Vave cannot recover funds lost due to player error of this nature.

4. Withdrawals

4.1 Minimum Withdrawal

The minimum withdrawal amount is 20 USDT or its equivalent value in the cryptocurrency you are withdrawing. The precise minimum may vary slightly by method in line with current network conditions.

4.2 Withdrawal Processing Times

Vave aims to process withdrawal requests promptly. Typical processing times are as follows:

• Cryptocurrency withdrawals: Approximately two hours on most networks under standard conditions.
• Bank transfers (where applicable via third-party services): Up to three business days.

These are target timeframes. Actual processing may take longer during periods of high network activity, during identity verification reviews, or where a withdrawal requires additional compliance checks. Vave will not be liable for delays caused by blockchain network congestion or third-party service providers.

4.3 Large Withdrawals

Winnings or withdrawal requests exceeding 50,000 USDT in value may be paid in instalments. In such cases, the total amount will be disbursed over a period of up to 30 days. Vave reserves the right to apply this instalment arrangement at its discretion for amounts above this threshold. This is a standard industry practice for high-value payouts and is intended to ensure orderly processing and compliance with applicable financial regulations.

4.4 Withdrawal Destination

All cryptocurrency withdrawals must be made to a wallet that belongs to you personally. Withdrawals to third-party wallets, gambling platform addresses, or payment processor wallets are not permitted. Vave reserves the right to verify wallet ownership as part of its KYC and AML procedures before processing any withdrawal.

4.5 Withdrawal Fees

Vave does not charge a fee for processing cryptocurrency withdrawals. Standard blockchain network transaction fees apply and may be deducted from the amount sent. Bank transfer withdrawals processed via third-party intermediaries may carry intermediary charges of up to 16 USDT; these are levied by the intermediary, not by Vave.

4.6 Withdrawal Eligibility

To be eligible to withdraw, you must:

• Have made at least one qualifying deposit into your Vave account;
• Have satisfied any applicable bonus wagering requirements attached to funds in your account (see Section 6);
• Have completed all identity verification steps required by Vave at the time of the request (see Section 5);
• Not be subject to any account restriction, investigation, or suspension.

5. Identity Verification (KYC)

5.1 Verification Requirement

As a licensed operator, Vave is required to verify the identity of its players in accordance with applicable anti-money laundering, counter-terrorism financing, and responsible-gaming regulations. Vave reserves the right to request identity documentation at any point, including but not limited to before processing a withdrawal, upon reaching certain deposit or wagering thresholds, or where suspicious activity is identified.

5.2 Documents That May Be Requested

Vave may request one or more of the following types of documentation:

• Proof of identity: A government-issued photo ID such as a passport, national identity card, or driving licence.
• Proof of address: A utility bill, bank statement, or official correspondence dated within the past three months showing your name and residential address.
• Proof of payment method: Evidence that the wallet or account used to deposit belongs to you.
• Source of funds or source of wealth documentation: Where required by AML regulations or where deposit or wagering volumes warrant additional due diligence.

5.3 Effect of Non-Compliance

Failure to provide requested documentation within a reasonable timeframe may result in withdrawal requests being placed on hold, account access being restricted, or, in serious cases, account closure. Funds held in an account subject to a KYC hold will remain available for withdrawal once verification is successfully completed, subject to any applicable legal obligations.

5.4 Data Use

All personal data and documentation collected for KYC purposes is handled in accordance with Vave's Privacy Policy and applicable data-protection legislation. Documents are used solely for verification, compliance, and fraud-prevention purposes.

6. Bonus Funds and Wagering Requirements

Funds credited as part of a bonus or promotional offer are subject to wagering requirements before they may be withdrawn. The specific requirements applicable to each promotion are set out in the relevant bonus terms. For reference, the key wagering conditions attached to Vave's standard welcome offer are summarised below; full terms apply.

Withdrawal of any real-money balance that includes unconverted bonus funds or funds subject to an active wagering requirement may result in forfeiture of the bonus portion. Vave reserves the right to void bonus-derived winnings where bonus terms have been breached. Please review the specific terms and conditions for each promotion before opting in.

7. Account Balance and Currency Display

Your account balance is held and displayed in the cryptocurrency in which the relevant deposit was made. Where Vave displays equivalent values in USDT for reference purposes, such figures are indicative and based on prevailing exchange rates at the time of display. Cryptocurrency values are inherently volatile; Vave is not responsible for any change in the fiat-equivalent value of your balance resulting from cryptocurrency market fluctuations.

8. Anti-Money Laundering Policy

Vave is committed to preventing money laundering and the financing of terrorism. In line with our obligations under the Curacao Gaming Authority licence and applicable international standards, we apply the following measures:

• All players are subject to identity verification prior to or upon withdrawal (see Section 5).
• Transaction monitoring is conducted on an ongoing basis. Unusual or suspicious transaction patterns will be flagged for review.
• Vave reserves the right to delay, suspend, or decline any transaction that it reasonably suspects may be connected with money laundering, fraud, or other financial crime.
• Vave may be required by law to report suspicious transactions to the relevant authorities without notifying the player concerned.
• Deposits must be funded from sources that belong to the account holder. Deposits made on behalf of a third party are strictly prohibited.
• Funds deposited at vave-bet.nl must not be proceeds of criminal activity.

9. Fraud Prevention

Vave employs fraud-detection tools and monitoring processes to protect the integrity of its payment systems and the interests of all players. The following conduct is prohibited and may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities:

• Use of stolen, fraudulently obtained, or unauthorised payment methods;
• Chargebacks or payment disputes raised in bad faith;
• Collusion, chip-dumping, or any other form of coordinated exploitation of the payment system;
• Opening multiple accounts to abuse deposit bonuses or circumvent limits;
• Any attempt to manipulate the withdrawal process.

10. Responsible Gambling and Payment Controls

Vave is committed to promoting responsible gambling. Players are encouraged to use the responsible-gaming tools available on vave-bet.nl to manage their activity. In the context of payments, the following measures support responsible play:

• Deposit limits: Players may set personal deposit limits to control their spending. Contact the Vave support team via 24/7 live chat or email to discuss available options.
• Self-exclusion: Players who wish to restrict or close their account for responsible-gambling reasons should contact support. During a self-exclusion period, deposits will not be accepted.
• Reality checks: Vave provides in-session tools to help players monitor time and spending.
• Cooling-off periods: Short-term breaks from gambling activity can be arranged upon request.

If you feel that your gambling may be causing harm, we encourage you to seek help from an independent support organisation. Resources are available in multiple languages.

11. Errors and Disputes

If you believe a transaction has been processed incorrectly — for example, a deposit has not been credited or a withdrawal has not been received — please contact Vave's support team as soon as possible:

• Live Chat: Available 24 hours a day, seven days a week, directly on vave-bet.nl.
• Email: Via the contact address provided in the Help section of vave-bet.nl.

When raising a payment query, please provide your registered account details, the date and time of the transaction, the amount and currency involved, and any transaction reference or blockchain transaction ID (TXID) you hold. Vave will investigate all queries in good faith and respond within a reasonable timeframe. In the event that a technical error results in an incorrect credit to your account, Vave reserves the right to correct the balance accordingly.

12. Changes to This Policy

Vave reserves the right to amend this Payment Policy at any time in order to reflect changes in our payment services, regulatory requirements, or operational procedures. Where material changes are made, reasonable notice will be provided. Continued use of the payment services at vave-bet.nl following the publication of an updated Payment Policy constitutes acceptance of the revised terms. We recommend that you review this page periodically.

13. Governing Law

This Payment Policy and any dispute arising from it shall be governed by and construed in accordance with the laws applicable to TechOptions Group B.V. under its Curacao Gaming Authority licence. Nothing in this policy affects any statutory rights you may have under applicable consumer protection legislation.